I try to be helpful. I try to respond to all calls and emails as soon as I can. But sometimes, people do not understand that I have a life too. I specifically stated that my hours of manager operation, are from Monday-Friday, from 9-5pm, unless there is an emergency. This means, Saturday and Sunday do not apply. Maybe I was not very clear on what an emergency really means.
Let's make a list of what constitutes and emergency, shall we?
1. Leaks. If there is a leak in your apartment, please call me. This can potentially become a huge problem.
2. Break-Ins. This can speak for itself.
3. A dead Body in the hallway. Duh.
4. An alien invasion. Please let me know ASAP.
Now that we have those emergencies in order, lets discuss the "non-emergencies"-
1. People digging through the garbage. I know this can be annoying to hear the bottles dropping at 6am. I understand. But, tell them to leave. I do not need to be the only one, all the time, especially if you are capable of speaking.
2. New Blinds. We all need them eventually. This is not a catastrophic event.
3. Outside noise. I am the manager of the building, not the city. This is completely out of my control.
4. A Roach. This one is a fine line, so I understand that it can be nerve racking. If you see a roach anywhere in the building, kill it and call me in the morning. This is the city after all, and there are bugs in LA. I can get that taken care of, no problem. But not at 3am.
5. A light bulb, really? I don't think I even have to get into this one.
Now that these examples are up, I hope sleep can come a little easier for me. Like I said, I really don't mind helping out. I will do as much as I can within my capabilities to make sure that everyone is happy here. But there are hours on my door for a reason. Thanks, and have a good day :)
This is NOT a picture of me by the way, but it does explain how I feel after being woken up for an "emergency"..hehe
In this blog, I will be sharing my every day experiences with all of you as an apartment manager. There are some very interesting moments in my days and nights. Some of them are hilarious..some shocking..but most of the time they are just plain crazy! I will also be posting links for laws, trying the best of my knowledge to help those who may have a simple question about rights as a resident. Please feel free to ask questions, comment and or just simply read along!
An alien invasion? Waah, that's a worldwide emergency! LOL! Well, being an apartment manager means dealing with lots of responsibilities and concerns. Although dealing with blinds is not an emergency, it is a need that will require attention. Oh well, it's a part of being responsible for a place. I hope you're doing well now. :)
ReplyDelete[Roxie Tenner]